Are you ready to take returns or give money back?
This is where the return and/or swap process must begin.
You can return items within 30 days of delivery.
Items that haven’t been worn, washed, or broken must be returned.
All returns are sent back to the payment method that was used to place the order in the first place.
You can only return an item if you want a different size.
How long does it take to handle a return?
Within a week of getting the package, we handle all returns and swaps. Once your refund has been processed, it should show up in your account in 5 to 10 working days. If you are having trouble getting the money, you should call your bank source. Get in touch with our fan support at support@officialovostore.com if you need any more help.